Payer pending
Claims are accepted but processing is slow or additional information is required.
Provider problem
Our AR keeps getting older. Where should we look first?
Growing aging usually means claims are not moving through one or more workflows quickly enough. The solution depends on whether the inventory is payer pending, denied, missing information, poorly documented, incorrectly posted or already beyond practical recovery.
First diagnosis
Separate the aging into causes before throwing more follow-up at it.
Two practices can have the same 90-day AR percentage for completely different reasons.
Denied or rejected
Claims need correction, resubmission, appeal support or a different root-cause workflow.
Practice-dependent
Documentation, authorization, referral, demographics or provider input is blocking action.
Old / unclear inventory
History is incomplete and the practice no longer knows what is workable versus non-recoverable.
Ongoing AR problem
Use AR Follow-Up when the inventory still has a normal path forward.
Ongoing follow-up is appropriate when claims need payer status, documented next actions, deadline tracking and consistent movement before they become older cleanup inventory.
Explore AR Follow-Up
Older backlog problem
Use Aging AR Cleanup when old balances need workability triage.
Cleanup starts by separating recoverable, payer-pending, denied, documentation-dependent and likely non-workable claims so effort is concentrated where it still matters.
Explore Aging AR CleanupCareMedox aging strategy
60–120+ day AR is a core operating focus.
CareMedox prioritizes age together with balance, payer status, remaining deadlines and collectability. The objective is to recover workable balances while identifying what keeps creating new aging.
Inventory
Understand the aging buckets and missing action history.
Prioritize
Use value, age, payer and deadline risk to order the work.
Act
Follow payer status, route denials, obtain needed information and document the next step.
Prevent
Report recurring causes so the same issues stop creating new aged claims.
AR is already aging?
Discuss Aging AR
Bring us the aging report and the problem you are seeing.
CareMedox can help determine whether the practice needs ongoing follow-up, a cleanup project, denial support or a combination.